Anti-duplication Policy: Each membership number can only be used for personal and individual use. So, each traveler will have to maintain their personal account. Duplication of membership or multiple use is not permitted. Any duplicate benefits or accounts will be immediately terminated.
Refund Policy: The Travel Thoughts will not issue any refunds for booked properties and events in case of cancellation.
Membership Refund Policy: The Travel Thoughts will not issue any refunds for the cancellation of membership.
Termination Policy: The traveler’s membership will be immediately terminated when the plan reaches its expiration date after 5 years. In the event of the member’s demise, the travel trade points will be canceled along with the membership. The travel trade coins, however, can be availed by the member’s nominees. Any breach of conditions and policies will also lead to the membership’s termination.
Auditing Policy: We hold the right to audit members’ records and accounts without notice in the event of any suspicious transactions and activity. Any breach of partners’ policies will be looked into in-depth.
Right to Change: We hold the right to change any schemes or rewards owing to the changing nature of our industry. However, we will share the information with all our members well in advance and will keep sending reminder notices for the same.
Travel Coin Validity: The travel coins issued by us are only available to use on our app as a redeemable asset. It cannot be used as a form of currency.